TERMS & CONDITIONS TEMAKINHO “BOOK A TABLE”

The website https://www.temakinho.com/ and the mobile application are managed by Temakinho S.p.A., with registered office at Via Francesco Petrarca 6, 20123 Milan (hereinafter also 'Temakinho’).

As regards the restaurant in Montecarlo (www.temakinho.mc) the

The website and application also offer a booking service that allows customers to book a table at one of Temakinho’s restaurants, choosing the time and day, also indicating the number of people for whom the service is booked.

For the sole case of the Montecarlo store, the website www.temakinho.mc is owned by S.A.R.L. EXPLORER's with registered office at 30, route de la Piscine - Darse Sud du Port - Quai Albert 1er, 98000 MONACO, with the registration number R.C.I. 11 S 05396 and VAT number FR53000090547. The infrastructure is provided by Temakinho S.p.A., appointed Data Processor on behalf of SARL EXPLORER’S.

 

  1. Scope of Application

1.1. The following terms and conditions (hereinafter “Terms and Conditions”) regulate the contract for the use of the table reservation service at the restaurants branded TEMAKINHO. This is a service offered to the client by the Restaurant, selected from time to time by the client through the Site, the mobile application or contacted by telephone. The user declares and acknowledges that he has read these Terms and Conditions in full and, by using the booking service, unconditionally accepts to be bound by these Terms and Conditions.

1.2 Any booking on the Site or by telephone contact is governed by these "Terms and Conditions" which, in any case, Temakinho (and SARL Explorer’s for Montecarlo) reserves the right to modify. Any new conditions will be effective from the publication on the website and be applicable exclusively to orders made from the day of their publication. The client is invited to read these Terms carefully each time he/she wishes to book a table.

 

  1. Booking procedure

In order to use the table reservation service, the user can place the order by:

- telephone contact at the chosen restaurant

- online access to the "BOOK THE TABLE" section of the Site or through the mobile application.   

 

  1. Reservation by phone call

3.1 By phone call to the chosen restaurant, the client will book the table at the chosen restaurant and will also communicate to the restaurant his contact details, email, telephone number, number of people for whom to book the service, day, date and preferable time.

3.2 The staff, duly authorized to process data for the booking service, will ask the client if the booking includes subjects required or not to the obligation of social distancing pursuant to the legislation for the prevention of the spread of the Covid-19 infection, in order to correctly assign the table.

3.3 The methods of data processing and the data retention are governed by the privacy policy relating to the "book a table" service.

3.4 The client is aware that his telephone acceptance constitutes consent and intention to be bound by these Terms and Conditions.

3.5 The reservation between the client and the restaurant will be concluded through a telephone call. Following the telephone contact, the client will receive an email confirmation relating to the reservation where the link to the privacy policy will also be indicated so that he can view the treatments carried out.

3.6 The reservation can only be made by persons over the age of 16. However, if the user is under 16 years of age, the service must be requested by involving a parent or guardian.

3.7 Reservations for up to 8 people are allowed. In case of multiple bookings, Temakinho and SARL Explorer’s for Montecarlo cannot guarantee to seat clients at neighbouring tables.

3.8 All bookings are subject to a time limit. It is requested to vacate the table at the time indicated in the booking confirmation email, to allow subsequent customers to sit down. If the user no longer wishes to make use of the booking service or is late, please notify the restaurant, for organizational reasons, where possible, at least 24 hours prior to the date and time of the requested reservation; if it is not possible 24 hours before, at least 6 hours in advance. The table will be reserved for 15 minutes after the booking time, after which the booking will be considered void.

 

 

  1. Booking through the Site and the mobile application

4.1 In order to use the table booking service, the client can access the Site or the application in the "book a table" section.

4.2 Temakinho and SARL Explorer’s for Montecarlo cannot be held responsible, at any time or for any period of time, for any unavailability, for any reason, of the Site and the application.

4.3 The Site and the application allow the user to use the online booking service by filling in the appropriate fields.

4.4 The client is aware that his electronic acceptance constitutes consent and intention to be bound by these Terms and Conditions, after having carefully read and expressly accepted these Terms and Conditions, and the specific privacy policy.

4.5 The reservation can only be made by persons over the age of 16. However, if the user is under 16 years of age, the service must be requested by involving a parent or guardian.

4.6 After completing all the fields, reading and accepting these Terms and Conditions and the specific privacy policy, the client will receive confirmation of the booking via a booking code via email. Temakinho employees in the chosen restaurant, duly authorized to process such data, will be immediately informed about the booking and will be able to record the data on the cash system or on other devices. The code will have the value of certifying the booking and there will be no further communications or telephone contacts from the restaurant

4.7 Reservations for up to 6 people are allowed. In case of multiple bookings, Temakinho and SARL Explorer’s cannot guarantee to seat clients at neighboring tables.

4.8 All bookings are subject to a time limit. It is requested to vacate the table at the time indicated in the booking confirmation email, to allow subsequent customers to sit down. If the user no longer wishes to use the booking service or is late, please change the online booking. The table will be reserved for 15 minutes after the booking time, after which the booking will be considered void. Once the online booking is completed, the customer receives a confirmation email with a booking code.

 

  1. Use of Service

5.1 On the day and time indicated as per the booking confirmation via email or telephone, the client will show up at the chosen restaurant and, by presenting the booking code or communicating his / her name, will be accompanied to the table already prepared by the restaurant staff in compliance of the anti-Covid rules.

5.2 If the client does not show up at the restaurant within 15 minutes from the time indicated in the reservation, the table will be considered available by the Restaurant. It is good practice for the customer to contact the restaurant by telephone in order to communicate any delays.

 

  1. Information for the client

6.1 Temakinho and SARL Explorer’s inform the client that:

- the various stages to be followed on the Site and the application up to the completion of the contract are accompanied by specific instructions;

- the booking, once completed and only if completed, is archived in a specific Temakinho database and remains there for the time necessary to perform the service and, in any case, within the terms of the law, also in compliance with the legislation anti-Covid;

- before submitting the booking request, the client can verify and possibly correct data entry errors by following the instructions indicated on the Site and on the application from time to time. Uncompleted bookings will not be saved on any Temakinho server or database but only on the cache memory of the client’s device.

 

  1. Privacy

The collection and processing of data are carried out for the management and execution of the booking service. The methods of data processing, the type of data processed, the retention and the client’s rights regarding privacy are defined in the privacy policy for the "Book the table" service which must be properly read before proceeding with confirmation of the booking request.

 

  1. Applicable law and competent court

8.1 These Terms and Conditions are governed by Italian law.

8.2 For any dispute concerning the application, execution, interpretation and violation of these Terms, including any action relating to contractual and extra-contractual liability, the Court of Udine is competent.

8.3 If Temakinho or SARL Explorer’s do not assert its rights or faculties contractually recognized to them on any occasion, this behavior can in no case be interpreted as a waiver of its rights, nor will it prevent Temakinho or SARL Explorer’s from requesting at a later time the full, rigorous and punctual fulfillment by the user.

 

  1. Site and Application Contents and Intellectual Property

9.1 The contents present on the Site and on the application such as, by way of example, images, photographs, drawings, figures, logos and any other material, in any format, including menus, web pages, graphics, colours, the characters and design of the Site and the app are protected by copyright and any other intellectual property right of Temakinho. The reproduction, modification, duplication, copying, distribution, sale or otherwise exploitation of the contents of the Site and of the application are prohibited unless previously authorized in writing by Temakinho. Any use of the contents of the Site and of the application for commercial and / or advertising purposes is also prohibited.